I ordered a drum set in stock with a specific finish. I was notified that they were out of that finish, so I chose another. I then ordered a set cases for the drums. I was called and notified that my set was missing one case, they would send what they had, and then...Read more
Horrible customer service!!!!! Called these guys to inquire about purchasing an instrument today. I asked how many they had in stock and the guy said 10, 11 or 12, maybe 14. I told him that the website said you only have 1 left in stock and then I asked "are you sure...Read more
I purchased a Seagull Artist Mosaic guitar, (online, Wisconsin store) 09 January 2017. Upon receipt, I discovered the outer shipping packaging appeared to have been re-taped, and the clear protective cover on the guitar pick-guard had already been removed. Evidently,...Read more
Shipping Costs Review
Jim Laabs Music
Liars and crooks ! Dont buy anything from them, they are ripping you of, especially on shipping costs!!!!!
I ordered a violin bow from Laaps. When it arrived it was broken completely in half inside the box. At the time I thought it was odd and I noticed how poorly it was packed very loosely. I contacted the store and they told me to send a photo so they could make a claim...Read more
I didn't like
- Dishonesty and willingness to defraud the government
I bid on a Deering Banjo Boston 5 string on Ebay for a week with multiple communication through email. My final offer was initially countered by them for 2 more dollars. Thats right i bid $1300 and they came back at $1302. I then received an email that said they would...Read more
Hey everybody. I worked for jim laabs music for 2 yrs. I quit because i couldn't morally stand working for that crook. He will lie about anything just to get your money. Once they have your credit card # they don't care about you. They pay money to get a good BBB...Read more
Dang... Has anyone seen their eBay feedback? It's like the highest ever. Nearly 100%. I wish I could reconcile that with some of the reviews here. My story... Before reading the reviews here, I called JLM to discuss a Steinway I saw listed on eBay. I spoke directly to...Read more
I have been waiting since 1998 for a call tag from the Wisconsin's' best bait and switch artist Troy Laabs. What's taking so long, ***? No, really, I mean WHAT is taking so long. You told me I was getting a specific instrument. You didn't send me the specific...Read more
I was in need of a 6' 2" conservatory grand and my budget was modest. I came across Troy Laabs, and had several extensive conversations with him, and he even took the time to go to specific instruments and give me an over the phone demo. I selected one, and he took...Read more
THE WORST Heed the warnings you will find all over the internet about Jim Laabs Music. The manager Troy Laabs of Jim Laabs Music is RUDE DECEITFUL and a LIAR. Jim Laabs Music had three Custom Engelhardt Upright basses with high flame maple for sale on their...Read more
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